Business Challenge
Because of the wide acceptance of broadband and convergence , the way in which business, entertainment and other products can be disseminated is changing rapidly and radically. The spread of 3G or equivalent networks is impelling video services via cell phone into the main stream. Demand is exploding and the possibilities seem to be limited only by the human imagination. Here are just a few of the video-enabled applications currently planned for delivery: video portal, entertainment , tourist information, political campaigning , banking and helpdesk.
Bay Talkitec (BTT) is a leading Media convergence company with over 70% market segment share for its products in its home market. Bay Talkitec's SmartCall Suite with the video streaming available with Dialogic® Host Media Processing (HMP) software , video services can be delivered quickly , eliminating months of programming time.
Bay Talkitec's IVVR and Video Portal
A video portal can move far beyond the previous generation's voice portal technology, supplying rich and informative video content to subscribers anytime, anywhere on their cell phones / IP Video phones. The list of choices seems endless: sports clips, stock market information, fashion news, up-to-the minute traffic and weather reports, and coming attractions for the latest films with the ability to buy the tickets and add restaurant reservations for the night on town. As video enabled cell phones became ubiquitous , the ability to provide a video portal with the widest variety of attractive services is likely to become a key differentiator for a service provider and an important source of new revenue. IVVR adds video to your traditional IVR voice menus and provides new multimodal dimension to the caller experience.
Applications
  • Interactive Voice and Video Response System (IVVR)
  • Video SMS
  • Video Mail
  • Video Ring Back Tone
  • Entertainment
  • Tourist Information
  • Video Campaigning / Telemarketing
  • Video Banking
  • Video Contact Center / Helpdesk

 
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