| Registration
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The system answers incoming calls, registers requests and gives out Docket number. The numbers are put in queue and passed on to the free operator on a first come first serve basis. Separate queues are maintained for ordinary and urgent telegrams. |
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Each operator position is provided with a terminal and the number is displayed on the terminal. The terminal can dial the telephone number automatically on command from the operator. After the message is sent, details like destination and charges can be entered in the operator terminal using the keyboard of the FT (Formatted Terminal). The database for TRA billing is generated in the PC and can be taken out on a floppy.
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| Distribution
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| This system collects messages from FT's and sends them to SFMSS (Store and Forward Messsge Switching System). The system calculates charges for the messages transmitted from the FT's as per ISTF (Indian Standard Telegraph Format). |
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It has the provision to specify the timings and the amount to be collected as late fee. Also there is a provision to include the list of telegraphic holidays and the special fee to be collected on these days.
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